Can't log into Total Connect

Can't log into Total Connect

If you can't log into Total Connect, try resetting your password by clicking "Forgot your password?" on the login page, entering your username, and then selecting to receive a password reset link via email or text message to your registered number; you can also attempt to recover your username by entering your associated email address to receive a reminder if you've forgotten it completely; if issues persist, contact your security provider or Total Connect customer support. 
Key steps to troubleshoot Total Connect login issues:
  • Check your credentials: Double-check that you're entering the correct username and password. 
  • Reset password: Use the "Forgot Password" option on the login page to reset your password. 
  • Recover username: If you can't remember your username, use the "Forgot Username" option and provide your registered email address. 
  • Check for typos: Ensure you are typing your login information accurately, including capitalization. 
  • Verify internet connection: Make sure you have a stable internet connection. 
  • App updates: Check if your Total Connect app is updated to the latest version. 
  • Contact support: If none of the above solutions work, reach out to ANI security for service.